Wemoments

- Emotional Wellness

Wemoments is a self-initiated emotional journaling app that helps young adults understand their feelings and see groups.

My Role

Product Designer, Brand Illustrator

Timeline

13 Weeks, 2025

Focus

Product Design, UX Research, Brand and Illustration Icons, Prototyping

Core Experiences

Brand Design

Design Journey

Why This Matters

From personal reflection, informal conversations with 25 individuals (aged 23–35), including 6 deep-interviews and 19 surveys, uncovered:

Young adults often feel emotionally overwhelmed, but avoid traditional mental health apps for being time-consuming, clinical, and hard to stick with.

This isn’t just personal experience. A 2024 report shows 43% of U.S. adults feel more anxious than last year.

But the real challenge isn’t knowing they’re anxious. It’s expressing it in a safe, low-effort way.

So…

  • How do people actually experience anxiety?

  • What do they feel, what they do and what really helps?

πŸ”Ž Research Goal

& Approach

The goal is to truly understand how people reflect on emotions in everyday life, I conducted in-depth research and interviews. Two research methods were used here:

(Age from 23-35)

Interviews - 6 People in person

Surveys - 19 Participants

During interviews, one perspective struck me deeply πŸ”‘ that anxiety may not need to be fixed, but understood and lived with.

That idea reframed everything and became the foundation for this product:

πŸ“‰ Competitor analysis

Before generating concepts, I analyzed how leading tools support emotional wellness.

Most mental health apps focus on structured therapy or guided practice.

Wemoments takes a softer path:

  • Small Steps

  • Gentle Reflection

  • Connection

  • Self-growth

πŸ’‘ Emotional Insights

The research revealed that users turn to tools like meditation apps or therapy platforms, but they often feel heavy and hard to maintain. Instead, users want:

  1. Quiet and simple

  2. Emotionally safe ways to reflect

  3. Feel understood

Allow me to introduce meet Lina and Jason, two voices that represent our primary user groups (ages 20–40) with mild stress or anxiety who seek self‑awareness but prefer flexible tools :)

How Might We…

help people reflect on emotions in a light and feel understood through shared experiences?

πŸ’ͺ From Insights to MVP

Through several rounds of ideation, I led a card sorting exercise with 3 participants. The results highlighted two key preferences:

  1. Brief, low-effort journaling:

    Users want a quick, lightweight way to surface emotions.

    • Design Implication: Reduce friction β†’ emoji inputs, smart keyword extraction, instant submission.

  2. Anonymous story browsing:

    Users seek emotional resonance without the pressure of talking to others.

    • Design Implication: Build a safe, anonymous feed β†’ filtered by emotion tags.

These insights directly shaped the app’s MVP focus. :)

Based on insights and prioritization, the MVP was defined around three tasks where users most need lightweight support.

Although early exploration included multiple branching paths, usability patterns showed users preferred simplicity + emotional clarity.

Two main pages contain three tasks (Free Model Trier).

  • Journal Page

  • Community

  • PageInsight Page

πŸ‘Œ Ideas For Mid-Fidelity

Task 1: Create your journal

Task 2: Interact with Community

Task 3: View Insights

🌟 Visual Language

Logo/Icon/Illustration

Brand language and visual storytelling shape how users feel seen and build closeness.

2 Rounds of the Usability Test

The final product was set up with Round 1 (10 participants) and Round 2 (9 participants) of Usability Test.

🀼🏻 Iteration -

After Round 1 Usability Test

What worked in the Round 1 Usability Test?

Users found the emoji + keyword journaling light and enjoyable, appreciated clearer insights through the weekly reports, and felt emotionally safe engaging with anonymous community stories.

And, what should be improved?

What I did

  • Reframed IA β†’ Create / Community / Insights

  • Strengthened hierarchy and section labeling

  • Added a welcoming headline to clarify value instantly

Challenge1

Users confused Report and Community; homepage didn’t communicate purpose.

What I did

  • Enlarged β€œStart Journal” card

  • Added a clearer CTA button to improve visibility.

Challenge 2

Users often missed the entry point for journaling.

Challenge 3

Users misclicked on reactions and couldn’t find key actions.

What I did

  • Resized emojis

  • Improved button grouping.

Challenge 4

Users didn’t know when journaling started or ended.

What I did

  • Added step indicator + confirmation screen to give structure and closure.

Hi-Fi Prototype

πŸŽ‰ Outcome

After two testing rounds,

βœ… Task completion rose from 50% to 100%

βœ… 0% Drop-off rate from 50%

βœ… Engagement score, 6.2 β†’ 9.2/10

🎯 What Users Valued Most

  • 92% said the journaling flow was clear and intuitive

β€œThe flow was intuitive and simple.”
-Participant

  • 75% felt less alone through community stories

β€œThe idea of sharing journals intrigued me - it helps my mental health.”
 -Participant

  • Users felt safe engaging without pressure or judgment.

β€œIt’s anonymous and real. I felt free to interact.”
 - Participant

  • 83% loved seeing emotions as emojis & keywords

β€œI loved how my emotions turned into emojis and helpful keywords.”
 - Participant

Future Insights

Next step may include:

  • Long-term, Wemoments could partner with platforms like Talkspace or Headspace to offer tiered support - from light journaling to professional help.

🧠 Reflection

Every design decision, big or small, was a chance to make someone feel seen.

This project reminded me that good design is in the small things. I’m excited to keep building Wemoments, adding more care and more ways for people to feel connected as my future goal.